Refund

Refund Policy

This Goose Creek page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to gosecrnakcandle.shop.

How Goose Creek handles exceptions
Customers using gosecrnakcandle.shop can rely on the following Goose Creek guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

condition of returns at Goose Creek
For purchases made through gosecrnakcandle.shop, Goose Creek applies the following guidance on condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Goose Creek customers should know about refund timing
For Goose Creek customers at gosecrnakcandle.shop, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Goose Creek handles order problems
For Goose Creek customers at gosecrnakcandle.shop, this section explains order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

starting a request at Goose Creek
Customers using gosecrnakcandle.shop can rely on the following Goose Creek guidance about starting a request. To start a return or exchange, contact us at Support@Gosecrnakcandle.shop before sending the item. Once the request is approved, Goose Creek will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Goose Creek to support
Goose Creek publishes this support guidance for customers using gosecrnakcandle.shop. For return or exchange assistance, contact Support@Gosecrnakcandle.shop or 6198490025.

Goose Creek: eligibility
For purchases made through gosecrnakcandle.shop, Goose Creek applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Goose Creek
Brand name: Goose Creek
Email: Support@Gosecrnakcandle.shop
Phone: 6198490025
Physical address: 447 Zumbro Dr NW, Rochester, Minnesota, 55901, United States